Monogramming will add approximately 3-4 week to the current lead time.
Call customer service for exact lead times at (804) 262-3000
Monogrammed Orders are not eligible for refund.
Products shipped within the United States usually arrive in 7-10 business days.
Payment for pre-order items is captured when the order is placed. Pre-ordered products shipped within the United States usually arrive 7-10 business days after the product's launch date.
Payment for embroidered and customized items is captured when the order is placed. Our design team will prepare an art mockup for your review. Customized products shipped within the United States usually arrive 7-10 business days after artwork approval.
If you would like to return a product purchased from our on-line store, please contact customer service at 1-800-955-2269 to request a return authorization number. Products may be returned within 7 days of receipt in new, unused condition. Returns will be credited for the product only and are subject to a 15% restocking fee as well as the cost of returned shipping.